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Contact

Write to the address that matches your question. Real people read these, and they all go to the same team.

Last updated 15 November 2026

Addresses

Help with your account or a service
[email protected]
Your data: access, correction, export, deletion
[email protected]
A vulnerability or security concern
[email protected]
Legal notices and law-enforcement requests
[email protected]
Spam or abuse coming from a Stillhold address
[email protected]
Anything else
[email protected]

Before you write

  • Never send your password, your encryption recovery key or your recovery codes. We will never ask for them, and we can't recover your encrypted data without your recovery key.
  • Tell us the email address of your Stillhold account so we can find it. Don't send photos, files or message contents; we can't read them and don't need them.
  • Messages to these addresses are ordinary email: Stillhold's mail server and anyone between you and us can see them, unless you write to us from a Stillhold address.

Reporting a security problem

Please follow the security disclosure page at https://stillhold.cloud/legal/security rather than posting details publicly.